Returns & Exchanges
We want you to love your GreenPan cookware, which is why we offer a 90-day return window for products purchased directly from our website. If you are not completely satisfied with your healthy ceramic non-stick cookware, we will provide a full refund to your original payment method.
Return Process
- 1.Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
After submitting your request, download and print the prepaid shipping label provided via email.
- 3.Pack Your Cookware
Securely place the items in their original packaging, ensuring all lids and accessories are included to prevent damage during transit.
- 4.Ship and Refund
Drop off your package at any authorized carrier location; once received and inspected at our warehouse, your refund will be processed within 7-10 business days.